Request Technical Support

The answers to most questions can be found in the Help file included with the product. Additional information is also available in the on-line knowledge base and the on-line tutorials (see links at right).

If these sources are unable to provide the answers you need, you may request support through the following form.

In almost all cases, Serengeti Systems Technical Support will require a complete set of debug files in order to successfully diagnose an issue. Click here for instructions.

IMPORTANT: If your issue is related to authorizing a 3770Link license, please read this page carefully and in its entirety before submitting a technical support request: 3770Link Full License Authorization Instructions.

Please include as much detail as possible to ensure a prompt and accurate response.